FAQs

What is Poésie Perdue? Poésie Perdue is a monthly subscription-based poetry club delivering curated poems in French with an English translation alongside original art postcards. Each piece is crafted with French-inspired aesthetic, designed to delight and inspire.

Can you send me mail? Oui! Please mail it to:

HFW
PO Box 520457
SLC, UT 84152

What can I expect each month? Subscribers receive an exclusive, beautifully printed poem attached to the postcard featuring original artwork. Every delivery is thoughtfully designed to evoke nostalgia and artistic curiosity.

How do I subscribe? You can subscribe by visiting the catalog page and provide your shipping and payment details. I use Shop for secure payment processing.

Can I gift a subscription? Absolutely! Poésie Perdue subscriptions make thoughtful gifts. Simply select the "Gift Subscription" option during checkout and provide the recipient's shipping information.

What payment methods do you accept? We accept all major credit and debit cards, processed securely via Shop.

When will my subscription arrive? Subscriptions are mailed in the second week of each month. Delivery times may vary based on your location, but typically arrive within 5-10 business days. Longer if you live outside the U.S.

What if I need to update my address? You can update your shipping information anytime by logging into your account or contacting our customer support at poesieperdue.hf@gmail.com

Can I cancel or pause my subscription? Yes, you may cancel or pause your subscription anytime through your account settings or by contacting me at poesieperdue.hf@gmail.com

Do you ship internationally? Currently, Poésie Perdue ships worldwide. Some changes may occur if I find consistent shipping patterns. 

Who creates the poems and artwork? All poetry and artwork are original creations crafted exclusively by Hayley Fionna and is dedicated to preserving the charm of French aesthetics.

I have a question not listed here; how can I contact you?  I'm here to help! Please reach out to us at poesieperdue.hf@gmail.com, and I'll be glad to assist you.